Shipping policy
Thank you for shopping with Someone Inside! We're committed to delivering your liberation apparel to you as quickly and efficiently as possible. All of our products are printed on demand, fulfilled and shipped by our production partner, Printful.
Production Time:
Each product is printed especially for you once your order is placed. The typical production time for most items is 2-7 business days. The item will be shipped after this. During peak seasons or holidays, production times may be slightly longer.
Please be aware that shipping times are estimates and not guarantees. Delays can occur due to customs processing, unforeseen weather events, or carrier issues.
Shipping Costs:
We are currently just doing a flat shipping rate based on your region. Ordering more items will not increase the shipping price for you, we cover any shipping cost that goes over the default rate.
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the progress of your delivery. Please allow 24-48 hours for the tracking information to update after you receive the email.
International Shipping:
We do offer international shipping to many countries. Please note that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Customs policies vary widely; please contact your local customs office for more information.
Multiple Shipments:
Items in your order may be produced at different Printful facilities and shipped separately. This means you might receive multiple tracking numbers and packages for a single order, as well as multiple shipping costs (you will see the breakdown on checkout).
Printful does not have an option to control whether items get shipped separately or together. As we grow, we plan to handle more of the production and shipping ourselves, in order to bring prices down. We appreciate your understanding and support until then.
Incorrect Address:
Please double-check your shipping address carefully before placing your order. If an order is returned due to an incorrect address, you may be responsible for the cost of re-shipping the item.
Lost or Damaged Packages:
If your package appears to be lost or arrives damaged, please contact us immediately at support@someoneinside.com within 14 days of the expected delivery date. We will work with Printful and the shipping carrier to resolve the issue.
Printful's Detailed Shipping Information:
For a comprehensive overview of shipping, including specific carrier details, production timelines, and more, please refer directly to Printful's shipping policy on their Terms and Services page, here.